Shipping Policy

At 1ved.com, we are committed to delivering your Ayurvedic and wellness products to you quickly and safely. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Order Processing

  • Orders are usually processed and dispatched within 1–2 business days after successful payment.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Once your order is shipped, you will receive a tracking ID via email/WhatsApp to monitor the delivery status.

2. Shipping Methods & Delivery Time

  • We partner with leading courier services to ensure safe and timely delivery across India.

  • Standard delivery time: 3–7 business days, depending on your location.

  • Remote or rural areas may take 7–10 business days for delivery.

  • Delivery timelines are estimates and may vary due to courier delays, strikes, natural calamities, or unforeseen circumstances.

3. Shipping Charges

  • Free shipping is available on orders above ₹[1499].

  • For orders below this value, a nominal shipping fee of ₹[99] will be charged at checkout.

  • COD (Cash on Delivery) orders may carry an additional handling fee.

4. Cash on Delivery (COD)

  • COD option is available on selected pin codes within India.

  • Customers must provide a valid phone number and address for COD orders.

  • Refusal to accept COD parcels may result in restrictions on future COD purchases.

5. International Shipping

  • Currently, we only ship within India. International shipping will be announced in the future.

6. Delays & Exceptions

  • We are not responsible for delays caused by courier services, natural disasters, strikes, or incorrect shipping addresses.

  • If your order is significantly delayed, please contact our customer support for assistance.

7. Wrong or Incomplete Address

  • Customers are requested to provide a complete and accurate shipping address with landmarks and a valid phone number.

  • Orders returned due to an incorrect/incomplete address may incur re-shipping charges.

8. Damaged or Missing Products

  • If your package arrives damaged, tampered, or with missing items, please notify us within 24–48 hours of delivery with photographs of the parcel.

  • Our team will review the case and arrange a replacement or refund as per our Refund Policy.

9. Contact Us

For any shipping-related queries, please reach out to us at:

Email: INFO@1ved.com
Phone/WhatsApp: +91-9897250742